Placing your returns is easy! Simply Send us an email to:
( info@speedstars.shop )
Please Include Your: Order Number.

Before continuing, we encourage you to read through our returns policy to ensure it aligns with your return. Thank you! Returns Policy 

Short Answer: It Depends.
As a small company we are sometimes bombarded with an overload of work. In some cases we are able to read your email requesting an address change before printing and shipping your package.

We recommend: making sure all of your information including shipping information has been entered correctly before checkout. As we do not assume responsibility for any issues arising from incorrect addresses. Please ensure your address is accurate during checkout. Thank you. 

Unfortunately, we are unable to modify orders once they are placed due to real-time inventory updates and dynamic shipping speeds. If you need to make changes, please return the items for store credit and place a new order with the correct specifications.

Packages that are returned to sender or refused upon delivery will be restocked, and store credit will be issued in the form of a gift card, minus shipping, handling fees, and a restocking fee at our discretion.

The gift card will be sent electronically via email and can be applied to future purchases at checkout on our website.

An order may be returned to sender for the following reasons:

-Invalid or incomplete address information
-Carrier inability to deliver the package
-Customer refusal at the time of delivery

We are not responsible for any issues resulting from incorrect addresses. Please ensure your shipping details are accurate at checkout.

The United States Postal Service may encounter shipment delays, occasionally delivering packages up to 3 days after marking them as delivered.

If your tracking indicates delivery but you can't locate your package, it's essential to contact your local post office for assistance in locating and retrieving it.

In cases where the package is confirmed as missing, you have the option to file an insurance claim for a lost or stolen package.

Our packages are insured through USPS, and the recipient can initiate the claim process.

For detailed instructions on filing a claim with USPS, please visit https://www.usps.com/help/claims.htm.

We can assist you in completing the claims process. Please note: Claims can take up to 30 days to complete. SpeedStars does not issue refunds or credits for packages that have been marked as delivered by the shipping courier.

If you've received incorrect items in your package, please email us at info@speedstars.shop with photos of the package contents. Be sure to include a full photo of the packing slip inside your order. This will help us quickly resolve the issue and ensure you receive the correct items.

If your package or products were damaged upon arrival, please email us at info@speedstars.shop with photos of the damaged items, along with a full photo of the packing slip inside your order. This will help us address the issue quickly and ensure you receive a replacement or appropriate resolution.

If you are missing items from your order, please email us at info@speedstars.shop with photos of the package contents, including a full photo of the packing slip inside your order. This will help us quickly resolve the issue and ensure you receive the missing items or an appropriate resolution.

Regrettably, we cannot cancel the order as per our store policy, where all sales are final, and no refunds or cancellations are permitted.If the gear you ordered doesn't align with your style, you can initiate a return through our user-friendly Returns Center on our website. Kindly refer to our Return Policy for additional details.

All order updates can be accessed through your account on the Speedstars website or app. After completing your purchase, you'll receive an order confirmation email, followed by a shipping confirmation email with tracking details once your order is processed.If you’re not receiving these updates, it may be due to an incorrect or mismatched email used at checkout. Please ensure your account email matches the email used for your order so it appears correctly under your account.

If all else: please email us at info@speedstars.shop

We understand your anticipation, and while we're dedicated to expediting your order, there is a processing time of 2-5 business days before shipping.

Once processed, you'll receive an email with your tracking number. If there are any delays, it might be due to backordered items or unforeseen stock issues.

For more details, visit our Order Information page.

For specific support on your order, please reach out to us via the contact form below. We apologize for any inconvenience and appreciate your understanding.
If all else: please email us at info@speedstars.shop